5 Tips on Scheduling an Appointment and Being Paired With A Therapist

1. Contact Us

There are numerous ways to contact the office to set up services. Our client experience manager Kaitlynn Moran is here to help you. You can call Olive Branch at 732-659-0683, email at Katie@olivebranchtherapy group.com, and use the chat feature to talk to a live person directly on our website, www.olivebranchtherapygroup.com.

2. Know your Why

The more detail as to why you are seekings services the better! This is kept strictly confidential. The information given at this time is what our Client Experience Manager uses to pair you with a therapist that best fits your needs. Olive Branch wants to ensure that our clients are paired with the best therapist for their needs. We are niche based therapy group, this means we have therapists that specialize in specific things and want to ensure that you are paired with someone that specializes in what you are currently experiencing.   

3. Be Prepared

Olive Branch knows that services can be costly. We bill in network with our participating insurance companies, but if you are not in network Olive Branch is still willing to work with you, as we believe that everyone deserves access to quality mental health care.  We can bill any out of network services directly for you. When you have your insurance information available Kaitlynn will verify your benefit on the spot for you as well as communicate what you will be responsible for.

If you have no insurance we do have private pay options available as well. Our full rate is $150 a session. We do offer a sliding scale for those unable to pay our full rate.

4. Know your availability to come in for an appointment

We have numerous therapists that have different schedules to meet everyone’s needs. Our general hours are Monday-Friday 9:00am-9:00pm, Saturday 9:00am-5:00pm and Sunday 9:00am-4:00pm. This information helps us make sure we are pairing you with a therapist that will be available the the same times you are. It is best to give a range of days and times you are available verses a specific day and one hour of time. Appointments are the same time weekly so it’s good to ensure that you will be free the time you are agreeing to weekly.

5. Communicate your best method of contacts

Make sure you communicate your best method of contact. The therapist you are paired with will be reaching out to you within 24 hours to schedule an appointment. We want to ensure we can schedule you as soon as possible. We ask to provide at least one phone number and email that is the best for us to reach you at to ensure that we can contact you back in a timely matter.

To schedule today contact Kaitlynn at 732-659-0683 x 500 or katie@Olivebranchtherapygroup.com.

Kaitlynn Moran


About The Author

Kaitlynn Moran is the Client Experience Manager at the Olive Branch Therapy Group. Kaitlynn works with pairing each individual person to a therapist that specializes in their need. Want to set up an appointment? Contact us today- via email, phone or chat on our website!

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